if you:
– they were dissatisfied with the quality of medical services;
– faced with rude treatment from the medical staff;
– faced with the facts of extortion of funds by medical personnel for services provided within the guaranteed volume of free medical care;
-if you encounter other problematic issues related to the order and quality of medical care,
You have the right to contact the Internal Audit Service.
1. You can contact by phone:
hotline 8(708)427-26-72 (from 8.00 to 17.00)
by Whatsapp 8(777)386-05-44
boxes for citizens’ appeals, located in each division of the cardiology center
, books of complaints and suggestions, located in each department and near the boxes of appeals, in places accessible to patients.
We will review your application as soon as possible and provide you with information on the results no later than five calendar days.
I am always ready to help to resolve issues regarding the quality of medical services, as well as in case of disputes, complaints.